Answering 24/7 276-221-8263

Serving Clients in Johnson City, Kingsport, Bristol, and Sullivan, Washington, Carter, Greene, Unicoi, Hawkins, and Johnson Counties.

For countless families across Northeast Tennessee, nursing homes and assisted living communities provide essential, around-the-clock care for aging loved ones who can no longer manage on their own. Choosing the right facility is rarely easy — families pour time, savings, and emotional energy into finding a place they believe will treat their relative with dignity and skill. That trust makes the betrayal all the more painful when they discover a loved one has been physically, sexually, or emotionally mistreated by the very people entrusted with their care.

When a resident is harmed through abuse or neglect, the facility and its owners can be held legally accountable for the wrongful, careless, or criminal conduct of employees, staff, and any contractors hired to deliver care.

Free Consultation — No Fee Unless You Recover

We know the shock, anger, and heartbreak families experience when they realize a loved one has been abused in a care facility. Our first priority is stopping the harm and helping move your family member to a safe setting without delay.

Drawing on more than three decades of legal practice, firm founder Mark Hurt fights aggressively on behalf of injured clients, pursuing the full and fair recovery they deserve. He also stands beside families who have lost a loved one because of a facility’s misconduct.

Call our office at 276-265-8399 to arrange a free consultation and find out how we can help. We handle nursing home abuse and injury cases on a contingency basis — you owe us nothing unless we obtain compensation for you.

How Can I Tell If My Loved One Is Being Abused?

Changes in a resident’s body and behavior are frequently the first clues that something is wrong. In Tennessee, Adult Protective Services (APS), operating within the Tennessee Department of Human Services, is charged with receiving and investigating reports of abuse, neglect, and exploitation involving vulnerable adults. Warning signs to watch for include:

Physical Abuse:

  • Deep bruising and welts
  • Matching bruises on both upper arms
  • Marks shaped like an object or hand
  • A mix of fresh and healing bruises
  • Fractured or broken bones
  • Open sores or internal injuries
  • Sprains, dislocations, cuts, or puncture wounds
  • Black eyes or damaged eyeglasses
  • Pressure ulcers (bedsores)
  • Burns or scald marks
  • Signs of physical restraint
  • Excessive or improper medication
  • Threats, verbal abuse, or intimidation
  • Visible fear around a particular caregiver
  • Being denied private time with visitors
  • Sudden, unexplained anxiety or suspicion

Neglect:

  • Ignored medical or mental health needs
  • Poor nutrition or too little food
  • Signs of dehydration
  • Dirt, fleas, or lice on the person
  • Odor of urine or feces
  • Insect or pest infestations in the room
  • No heat, running water, or power
  • Unsafe living environment
  • Stained or filthy bedding and furniture
  • Unpaid bills piling up

Financial Exploitation:

  • Money or belongings that vanish without explanation
  • Growing dependence on one individual
  • A third party misusing funds or property
  • Overcharging for services or care
  • Unexpected transfers of property or savings
  • Bank accounts drained of funds
  • Distant relatives or “friends” suddenly appearing
  • Alterations to a will, payee, or power of attorney
  • A pattern of unpaid bills
  • Signatures on checks that don’t match the resident’s

Sexual Abuse:

  • Irritation, injury, infection, or scarring in the genital area
  • A sexually transmitted infection
  • Unexplained physical illness
  • Strong fear directed at a specific person
  • Withdrawal and distrust
  • Nightmares, night terrors, or disrupted sleep
  • Direct or indirect hints of sexual mistreatment
  • Self-harm or expressions of hopelessness

If any of these signs raise concern, don’t hesitate to ask hard questions, insist on answers, or report your suspicions to Tennessee Adult Protective Services so an investigation can begin. We also welcome the chance to talk through your loved one’s circumstances and explain how we can assist.

Can I Sue a Nursing Home for My Loved One's Injuries in Northeast Tennessee?

Yes.

Every long-term care facility owes each resident a firm duty of care. That obligation covers, among other things, delivering appropriate medical treatment, providing safe shelter and adequate food, correctly administering and tracking medications, keeping residents clean, and meeting their other daily needs.

A facility may bear responsibility for abuse, injury, or neglect arising from:

  • Careless hiring, such as skipping background checks
  • Inadequate staff training
  • Failing to supervise employees
  • Deliberate abuse
  • Chronic understaffing
  • Not taking reasonable steps to keep residents safe
  • Ignoring medical or safety dangers
  • Failing to supply food or other essentials
  • Withholding proper medical care
  • Using needless or harmful restraints, including chemical sedation
  • Errors in medication

These represent only a portion of the ways abuse or neglect can lead to serious injury — or even death — in a care facility. When abuse is suspected, our job is to dig into what happened, evaluate whether a claim exists against the facility, and pursue the full compensation your family is owed.

What Should I Do If My Loved One Is Being Abused in a Nursing Home?

Nursing home abuse remains a distressingly common problem, leaving elderly residents injured, financially harmed, or emotionally devastated — and in the worst cases, it proves fatal.

Much of this harm traces back to staff who are poorly trained, who fail to respond to residents’ needs, who lash out, or who stand by while one resident harms another. The good news is that families have real options:

  • Call 911 right away. If a resident faces an immediate threat of harm, contact emergency services without delay. Waiting can have devastating consequences, and law enforcement can launch an investigation even when only threats have occurred.
  • Notify facility administrators. Because abuse often happens out of sight of supervisors, those in charge may not realize what’s going on. Alerting them quickly can lead to the removal of a dangerous staff member.
  • Report the abuse. To report suspected abuse, neglect, or exploitation of a vulnerable adult in Tennessee, contact Adult Protective Services through the statewide, toll-free reporting line at 1-888-277-8366, available around the clock.
  • Preserve the evidence. Hold onto anything that documents what happened — witness accounts, photos of injuries, soiled or torn clothing, medical records, and any messages exchanged with facility staff.
  • Talk to a lawyer. Even after you’ve reported abuse to state or police authorities, it’s still essential to consult a Northeast Tennessee nursing home abuse attorney about your rights and next steps. At our firm, Mark Hurt and our team can move quickly to protect your loved one and start building a case for the compensation those responsible owe.

It’s always safer to act on caution than to leave a loved one in a potentially dangerous situation. Even if your family member stays quiet out of fear, embarrassment, or memory loss, you can step in to protect them. Contact our office today for a free consultation and learn what can be done to guard against further harm.

Can My Loved One Recover Compensation for Nursing Home Abuse?

Compensation in nursing home abuse cases often covers:

  • Physical pain and suffering
  • Emotional trauma
  • Medical bills and rehabilitation costs
  • Punitive damages, in cases involving intentional or especially outrageous conduct

Once abuse comes to light, the facility’s insurer will often push to settle fast and cheap. These companies are rarely focused on an elderly resident’s wellbeing — their goal is to pay as little as possible. That’s exactly why it pays to bring in a seasoned attorney early, one who recognizes insurance company tactics and will negotiate hard for the maximum recovery available to you and your loved one.

With over thirty years in practice, Mark Hurt has built a reputation across the region for relentless, thorough litigation. When a fair settlement can’t be reached, Mark is fully prepared to file suit and lay out a persuasive case before a jury — fighting for every dollar your family is entitled to.

How Can a Northeast Tennessee Nursing Home Abuse Attorney Help?

Roughly one in ten Americans age 60 and older has experienced elder abuse, and an estimated five million seniors are mistreated each year. The toll is severe: abused elders face a risk of death nearly three times higher than those who have not been harmed. Given the stakes, every available safeguard must be used to protect their health and safety.

At Mark Hurt Law Firm, we recognize that many families simply don’t have the resources to hire a dedicated attorney — which is why we work on a contingency fee basis. We only earn a fee for our work if we secure compensation for you.

We also front the costs of pursuing a case while it moves forward, with those expenses typically recovered from any settlement or verdict. This no-money-up-front approach lets families focus on what matters most — the safety and dignity of their vulnerable loved one — while a committed advocate handles the legal fight.

You Don't Have to Accept It — Why Holding Nursing Homes Accountable Matters

Some facilities put their profits ahead of the people in their care. They run short on staff. They hire workers who lack proper training. They fail to supervise the employees they do have.

When abuse and injury follow, these outcomes aren’t freak accidents. They’re the predictable result of refusing to put residents’ health and safety first.

Too often, the only thing that forces a negligent facility to change is financial accountability. Only when the price of lawsuits outweighs the savings from cutting corners will these facilities finally choose to treat residents the way they deserve.

If you learn that an elderly loved one was abused in a Northeast Tennessee care facility, you have every right to demand answers and justice. The Law Offices of Mark T. Hurt can help you uncover the truth, protect your family member, and hold the responsible parties accountable. Call today for a free consultation to explore the options available to your loved one and your family.

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